Legal
Privacy Policy
Last updated: April 2025
The short version
Your conversations are yours. We never see them. Your AI runs on your own server, and your messages never pass through our systems. Here is exactly what we do collect, and why.
What we collect
- ·Account info. Your email address and the details you provide when signing up. We use this to identify your account and send you important notifications (like when your AI is ready or has an issue).
- ·Deployment metadata. Which server is yours, its IP address, its status, and configuration choices (like which privacy profile or channel you selected). This is what lets us manage your AI.
- ·Health pings. Your server periodically sends a heartbeat so we know it is running. This contains your deployment ID and a status flag. Nothing else.
What we do NOT collect
- ·Message content. We have no access to what you say to your AI or what it says back. Messages flow directly between your Telegram/Discord and your server.
- ·Conversation history. Your AI's memory lives on your server. We cannot read it and we do not back it up to our systems.
- ·Your files or data. If you give your AI access to files or tools, that data stays on your server.
Your server is yours
We provision your server on your behalf using Hetzner Cloud. Once set up, we interact with it only through the VaultClaw agent running on it, which reports health status and receives commands like update or restart. We do not have persistent SSH access and do not log into your server to read its contents.
Your API keys (for OpenAI, Anthropic, etc.) are encrypted client-side before being stored and are never transmitted in plaintext.
Data deletion
Delete your account and we delete everything: your email, your deployment records, your configuration. Your Hetzner server is also deprovisioned (and the data on it is gone). We do not keep backups of deleted accounts.
To delete your account, go to Settings or email us at hello@vaultclaw.tools.
Third parties
We use a small number of third-party services to operate:
- · Hetzner Cloud for provisioning your server
- · Supabase for storing your account and deployment data
- · Clerk for authentication
- · Stripe for billing (paid plans only)
- · Resend for sending transactional emails
We share only what each service needs to function. We do not sell your data.
Contact
Privacy questions? Email us at hello@vaultclaw.tools